Symptoms:
When starting the QuizXpress installer, it stops after a while with the following message:
This error can occur when a virus scanner interrupts the installer. We have especially seen this happening with the AVG Virus Scanner.
This does not happen due to a false positive. It happens because of the way this particular virus scanner operates and affects our installation process.
Resolution:
Currently the only way to work around this is to temporarily disable the virus scanner and restart the installer. Don't forget to turn on the virus scanner after installation.
QuizXpress 5 is a major update, hence a new activation key is required. For customers owning a commercial license, the key will be upgraded automatically. For regular licenses an upgrade must be purchased.
If you own a commercial QX5 license key, you are entitled a free upgrade. Please follow the steps below to upgrade:
If you don’t own a commercial license key, you first need to purchase an upgrade. You can do so from our shop at: https://www.quizxpress.com/en/shop
From QuizXpress 6, the home license is offered as a mobile subscription which also supports the Sony buzzers.
You can find the home license in our shop at https://www.quizxpress.com/en/shop/quizxpress-mobile/quizxpress-home-detail.
To see what’s new in QuizXpress 6 click here
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